Getting customers to choose and stay with you fuels growth and profitability. In this session you will learn how to:
Express your organization’s distinctiveness in words,
Create an operations and service culture that delivers your ideal customer experience, and
Design a relationship-building marketing approach.
When your business delivers its highest and best value in every customer interaction you win. Get a leg up—whether your competitors are around the corner or anywhere in the world.
Joe LePla has worked with 100’s of organizations to help determine and put their brands into action. His clients have ranged from local success stories Arnies, Zoka Coffee and Community Transit to global leaders including the Mayo Clinic and Microsoft.
Beth Woolley founded bdub relations to help organizations fulfill their growth ambitions through brand-building inside and outside the organization. She wears her psychology degree on her sleeve—believing it gives her special insights into customer behavior. Clients include small local businesses, government and nonprofits, and national enterprises: Bradley Commercial Real Estate, Computer Concepts, City of Port Angeles, Housing Authority of Snohomish County, MCG, Point B, The 2 Sisters and many more. www.bdubrelations.com
Free; RSVPs encouraged to firstname.lastname@example.org or (360) 321-4246.